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	<title>Cindy Ronzoni &#187; customer service</title>
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	<link>http://www.cindyronzoni.com</link>
	<description>A blog about digital media, PR and other such things</description>
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		<title>How Not Improving Can Help Your Business</title>
		<link>http://www.cindyronzoni.com/improving-business.html</link>
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		<pubDate>Tue, 30 Aug 2011 00:45:59 +0000</pubDate>
		<dc:creator>Cindy Ronzoni</dc:creator>
				<category><![CDATA[Corporate Communications]]></category>
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		<category><![CDATA[paper clips]]></category>
		<category><![CDATA[personal branding]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[small business practices]]></category>
		<category><![CDATA[Social media strategy]]></category>
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		<guid isPermaLink="false">http://www.cindyronzoni.com/?p=2031</guid>
		<description><![CDATA[Did you know that paper clips are still as popular as they were when they started in 1903? What things in your business would you never change? Cindy Ronzoni, PR specialist and small business owner, takes a look at this issue. <a href="http://www.cindyronzoni.com/improving-business.html">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Best Customer Service Practices Include the Human Touch</title>
		<link>http://www.cindyronzoni.com/customer-practices-include-human-touch.html</link>
		<comments>http://www.cindyronzoni.com/customer-practices-include-human-touch.html#comments</comments>
		<pubDate>Sat, 23 Jul 2011 04:19:33 +0000</pubDate>
		<dc:creator>Cindy Ronzoni</dc:creator>
				<category><![CDATA[Corporate Communications]]></category>
		<category><![CDATA[Digital Media]]></category>
		<category><![CDATA[Electronics]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Productivity]]></category>
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		<category><![CDATA[Random Thoughts]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Cindy Ronzoni]]></category>
		<category><![CDATA[cindyronzoni.com]]></category>
		<category><![CDATA[crisis communications]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Hospital]]></category>
		<category><![CDATA[mediocre service]]></category>
		<category><![CDATA[phone trees]]></category>
		<category><![CDATA[wi-fi]]></category>

		<guid isPermaLink="false">http://www.cindyronzoni.com/?p=1982</guid>
		<description><![CDATA[Cindy Ronzoni discusses the best way to have great PR is to provide excellent customer service. Do you leave your customers hanging on a phone tree? Or waiting to music for over two minutes? <a href="http://www.cindyronzoni.com/customer-practices-include-human-touch.html">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Extending Customer Service Through Interactivity</title>
		<link>http://www.cindyronzoni.com/extending-customer-service-interactivity.html</link>
		<comments>http://www.cindyronzoni.com/extending-customer-service-interactivity.html#comments</comments>
		<pubDate>Mon, 28 Mar 2011 18:03:36 +0000</pubDate>
		<dc:creator>Cindy Ronzoni</dc:creator>
				<category><![CDATA[Corporate Communications]]></category>
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		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Non-Profits]]></category>
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		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Dr. William Ankerberg]]></category>
		<category><![CDATA[hands on approach]]></category>
		<category><![CDATA[interactivity]]></category>
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		<category><![CDATA[Sharpies]]></category>
		<category><![CDATA[Whittier Area Community Church]]></category>

		<guid isPermaLink="false">http://www.cindyronzoni.com/?p=1711</guid>
		<description><![CDATA[Cindy Ronzoni participated in a novel marketing opportunity over the weekend when her church allowed people to write on the walls and floor! A great example of caring for your customer base. <a href="http://www.cindyronzoni.com/extending-customer-service-interactivity.html">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Sorry Corporate Apologies</title>
		<link>http://www.cindyronzoni.com/corporate-apologies.html</link>
		<comments>http://www.cindyronzoni.com/corporate-apologies.html#comments</comments>
		<pubDate>Thu, 10 Mar 2011 01:22:32 +0000</pubDate>
		<dc:creator>Cindy Ronzoni</dc:creator>
				<category><![CDATA[Corporate Communications]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Public Relations]]></category>
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		<category><![CDATA[customer service]]></category>
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		<guid isPermaLink="false">http://www.cindyronzoni.com/?p=1619</guid>
		<description><![CDATA[Cindy Ronzoni discusses the worst corporate apology possible- "We apologize for any inconvenience we may have caused." Have you ever heard it? <a href="http://www.cindyronzoni.com/corporate-apologies.html">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Customer Service is Now On twitter</title>
		<link>http://www.cindyronzoni.com/customer-service-is-now-on-twitter.html</link>
		<comments>http://www.cindyronzoni.com/customer-service-is-now-on-twitter.html#comments</comments>
		<pubDate>Thu, 11 Mar 2010 05:51:42 +0000</pubDate>
		<dc:creator>Cindy Ronzoni</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Random Thoughts]]></category>
		<category><![CDATA[Cindy Ronzoni]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[DirecTV]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.cindyronzoni.com/?p=279</guid>
		<description><![CDATA[Do you have a twitter account? If you don't, this post today may change your mind, because the best device out there right now, hands down, for customer service is twitter. And to back up my words, here's a real-life case study that happened to me this morning battling a price increase with DirecTV. <a href="http://www.cindyronzoni.com/customer-service-is-now-on-twitter.html">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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