Category Archives: Social Media

A Direct PR Tip

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The idea for this blog came to while watching the Academy Award nominated Sony film “Moneyball” starring Brad Pitt and Jonah Hill. “Moneyball” is the real-life story of Billy Beane, general manager of the Major League Baseball’s Oakland Athletics. I highly recommend this movie if you haven’t seen it for there’s one scene in the movie that strongly resonated with me for its PR application.

Pitt and Hill are both students of each other's games in MONEYBALL.

There’s one particular section toward the middle of the movie where GM Billy Beane (Brad Pitt) teaches *Asst. GM Peter Brand (Jonah Hill) a lesson on how to fire or trade players. Beane tells Brand that the best way is the quickest way – to come right out and say it with no sugar coating. And after a few beats, I thought that this was great advice for us all.

LESS IS ALWAYS BEST!

I’ve always taught executives and students to say the least amount whenever questioned about a particular subject that is “sticky” like a contract dispute, layoffs, work stoppage or a late delivery and especially if what they say could be used in a court of law.

I also believe it’s best to get right to the elephant in the room and not beat around the bush. If a client was arrested, verify it. If damage was caused by one of your workers say so. Diffuse the situation at hand right away. Hemming and hawing in PR always backfires.

Here’s an example that might help you see exactly what I mean.

Scenario – A reporter called you about something you didn’t want known and now you have a “gotcha” moment. He/she found out something that you didn’t want the press to know. Let’s say that you are firing your CEO and it has leaked. 

Taking a page out of Beane’s book the best response would be…”Yes, Mr. Reporter, it’s true John Doe is leaving our company as CEO and will be pursuing other endeavors.  The separation details are still being worked out and there are no announcements as to a successor.” The Reporter will try to ask you a few more details, but you hold firm and reinterate what you’ve communicated. But, by coming clean and not going further into detail, you’ve diluted the story and taken the wind out of its sails. Therefore, the best approach is a direct reproach. In Beane’s world – a direct approach is just like a fastball pitch. It’s fast, on target and hard to hit.

So practice throwing fastballs and less PR curve balls.

What do you think? I’d love to know.

*The character of Peter Brand is fictional. The real-life Brand is Paul DePodesta who chose not to have his name used in the movie. DePodesta left Beane 18 months after the 2002 season in which the movie is based. DePodesta is a Vice President of player development at the Mets. 

About The Author

When not observing PR trends, Cindy actively seeks out the day’s headlines to communicate and learn from real-life applications and that sometimes does take her to the ballpark.  Bring on Spring Training. Practice pitching.

 

 

A New You In 2012

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                                                      Lot’s to Celebrate About

I’m Super Excited about 2012. Why? Because of one word “New.”  Throw out everything old and usher in everything New.

Who doesn’t love new things right? Is there anything better than a new car or new house. Or a new dress or a new love or a new baby! New is awesome, don’t you agree. With that, I’ve been spending time looking at what “newness” I can bring to my life and I highly recommend this practice for you too. These aren’t necessarily resolutions, but certainly can be, the choice is up to you.

My “New” Plan includes the following To Do Items.

(1) New Online Branding – With so many social platforms that have my image attached, I’ve been updating each one with a current image of who I am. When I worked in TV, the networks always re-freshed their logos once a year to energize the viewers. Well, the same principle applies here in regards to social photos.

(2) About Me – Several “Blogworld” Conference sessions pointed out that the most overlooked section of our online branding dealt with the “About Us” section of our profiles. Have you read how you are describing yourself on LinkedIn, twitter and Google lately? If not, go back in and do some updating. Let us know about some of your recent hobbies and other such news.

(3) New Job – I’m going to actively pursue a new fulltime corporate job, but, this time I’ve opened my options to include areas that are “new” and will be stretching. I’m so excited to see what transpires as I walk down new paths.

(4) A “New” Attitude – Instead of automatically waiting for the other shoe to drop, I’m going to drink from my half full glass. Yep, I’ve read enough studies lately that prove that individuals who have life-altering events handle them so much better with a positive outlook. Pessimism was so 2011…Optimism is what’s in store for me in 2012.  Here’s what I mean.

  • I will land a new job.
  • I will lose weight.
  • I will continue to exercise.
  • I will continue to take the high road.
  • I will ask for forgiveness and forgive others.
  • I will find love and exude it to others.
  • I will continue to stretch myself and continue to learn new things.

Being Nice To Yourself

(5). I will look for opportunities to “Be Good To Myself.” We are always so hard on ourselves and well, this year, I’m going to be more mindful of what my body and mind are really saying to me and heed that advice. What does this look like? Below are some samples of what I mean.

  • I’ve consolidated my blogs down from four to two now. It was just too hard for me to keep up producing content for each one – so I’m making it easier for myself. And it still is just as effective.
  • I’m reaching out to friends/family whom I cherish and being proactive in staying in touch.
  • I’m looking at groups and clubs in my life and assessing which ones I enjoy and learn from and then spending less time with the others.
  • I’m realizing that life is short and thus, I am not procrastinating on planning things that I want to do.
  • I’m trusting God and putting all worry in His hands. And as such, I’m freeing myself up to enjoy more moments and be the person He wants me to be.

That’s just a quick glance at what “newness” I hope to achieve. I do hope that I’m able to live up to at least half of them…for it sure would be great to enjoy life to its fullest.

I’d love to hear what new things you’re bringing into the “New” Year.

Happy New Year,

Cindy

 

 

 

 

 

YouTube Will Soon Give Cable a Run for its Money

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Will TV Sets Be Put Out To The Pasture? Flickr Credit: Jonny Baker

“Honey, what’s on YouTube tonight?”

It’s hard to believe that question will soon be asked nightly in homes across the globe, isn’t it? Never in my day did I think another content platform would be born that allowed newcomers with the accessibility of something that normally only was available to those with extensive film pedigrees. But, now Google Inc’s. YouTube video service is taking on Hollywood and people are getting the chance to become mainstream or um webstream producers.

Should it Now be Called HollyTube?

In case you didn’t get a chance to read yesterday’s Wall St. Journal article on this matter, YouTube is investing more than $100 million in cash advances (glad someone has that kind of cash!) to have content produced exclusively for the video service.  One of the first content producers who has signed on is Tony Hawk, the skateboarding wunderkind. According to the article, deals are also being worked out with Warner Bros. and News Corp.’s ShineReveille Studio.

The goal for Google is to go after substancial advertising dollars for this fare. Advertisers in the past had been hesitant to sponsor YouTube videos due to the fact of how low quality they were produced and the content.  By YouTube producing “quality” content and building its own channels, the company hopes to take on the cable and broadcast TV industry.

That Darn Lag

No matter how many channels YouTube implements, the one thing that will absolutely keep me from watching is that darn lag time that I experience almost every time I watch something on YouTube via my computers.  You know what I mean? I can’t stand how it stops and starts as it renders. Ugh!

Now, if they invent something to get that fixed..then I might be in.  And soon may checking my local YouTube listings.

How about you? Will you watch YouTube’s soon to be released channels?

 

Simplifying Public Relations

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The Salvation Army Knows How to Relate On All Fronts - That's Good PR. Flickr credit: Tojosan

Yesterday I was interviewed by at third-year college student for an assignment in one of her public relations classes.  I do about a dozen of these a year for various students and I love how each one is always different. This particular student wanted me to define what public relations is…and so I threw it back in her court to answer first. She gave a very intelligent long answer about like its caring for a brand and communicating messages effectively through the use of journalists. But I told her my answer was in the title. Public Relations is just that. Public – Relations.

KEEP PR SIMPLE

It’s all about how you relate to the public, the media, colleagues, companies…public relations is about relating in any form or fashion.  It’s really that simple.

Public relations professionals are only as good as their contacts and as good as their strategies for spreading a message.  And that’s why social media is the perfect complement to public relations. Success on that platform deals with how well a person can provide engaging content.

Sometimes when looking for an answer, its right in front of your face. PR people often forget that at the end of day that it is how well we are able to communicate to others how they should write about whatever we are representing.  Therefore, for anyone starting out in the PR field or for those who are responsible for that area in their job, they should heed these simple suggestions.

TIPS FOR PR SUCCESS

(1). Don’t ever assume people will write about your product. Great content will get covered if its story is told interestingly for coverage.

(2.) A press release on its own is never a good strategy for pick up. Distributing press releases over a wire will not garner top-notch results, because you need to send it to a targeted list of people whom you know that cover that sort of product. It’s a left-right punch.

(3.) Relationships are the key to any business. Therefore, build up your followers and fans so that when you need some help in starting a movement, you have a terrific base to start from and grow upon. Keep meeting people online and in person – every connection made does present some opportunity.

Yep, it’s that simple. If you know how to relate to others, then you are on your way being a success in public relations. That’s my PR tip for the day.

Cindy Keeps It Simple

Cindy Ronzoni is a public relations veteran who has been building media relationships her entire career. She often speaks to college students and provides seminars to train small business professionals. In all her efforts, she exhorts simplicity in all that she does.

 

How to Best Use Google Plus

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What do you think about this new communication platform? It is a hit or miss?

In social media circles Google’s new social networking platform Google Plus is the most talked about new shiny toy. With Google Plus, people with gmail email accounts can organize their circle of friends in logical groupings and easily video chat with 10 people or less at the same time.

Many of its functions are similar to Facebook, so early adopters can understand its practical functionality.  For instance, you have status streams of recent posts from your friends on Google + and it easily allows for sharing of photos and video too.

If you haven’t received your invite yet to to Google +, don’t worry you will soon. I’m sure its Google intention to have everyone in the world on their social platform. Just wait, your invitation is forthcoming.

I’ve been experimenting with it over the last few days and I still am not sure of all its bells and whistles. So, with that, I’ve interviewed two social media strategists, Stacey Soleil and Darin McClure, about their views regarding Google Plus and that interview is below.  Enjoy and let me know what you think.

 

Add Cindy to your Circles

 

About the Author: Cindy Ronzoni frequently interviews colleagues about the latest new advancements in social media. Today, she tackled Google + with two experts who attend her social media club, Social Media Mastermind of Orange County (SMMOC). If you have a question about a social media tool, just let Cindy know. She’ll try and get an answer for you.

 

How to Write Killer Blog Content-Timeless Advice from C.S. Lewis

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C.S. Lewis' Advice is Timeless

C.S. Lewis never ceases to amaze me. For those of you who do not know C.S. Lewis, he was a renowned theologian who taught at Oxford and Cambridge Universities and authored more than 30 books in his lifetime, including the children’s Narnia series, Mere Christianity and The Screwtape Letters.

C.S. Lewis’ work is revered by many around the world. In fact, so much so that his life was portrayed by actor Anthony Hopkins in feature film “Shadowlands,” and his Narnia books such as “The Lion, the Witch and the Wardrobe,” have been brought to the big screen. However, not only is his work memorable, he lived his life transparently and openly shared his thoughts and struggles through his powerful pen.

His work has had a profound impact in my life and I often re-visit his words when searching for answers about life circumstances. Recently I had such a time when I needed to heed his advice and as such, stumbled upon a jewel in regards to guidelines for creating incredible content.

Whenever I attend social media events, inevitably this one question comes up every time – how do you make content that others want to read? C.S. Lewis provides the answer.

In a letter written to a schoolgirl in America, who had written (at her teacher’s suggestion) to request advice on writing, here’s what he had to say. The letter is from December 14, 1959 and his advice is spot on for the 21st Century.

CREATING MEMORABLE BLOG CONTENT

C.S. Lewis’ 8 Tips for Writing Incredible Blog Content (Source: The Essential C.S. Lewis, edited by Lyle W. Dorsett)

  1. Turn off the radio. (Today that also includes the TV, Pandora, iPod, X-box, etc.)
  2. Read all the good books you can and avoid nearly all magazines. (This one is tough for me.)
  3. Always write (and read) with the ear, not the eye. (Excellent point)
  4. Write about what really interests you, whether it is real things or imaginary things, nothing else.
  5. Take great pains to be clear. Remember that though you start by knowing what you mean, the reader doesn’t, and a single ill-chosen word may lead him to a total misunderstanding. (Brilliant point)
  6. When you give up a bit of work don’t throw it away. Put it in a drawer. It may come in useful later.
  7. Don’t use a typewriter. The noise will destroy your sense of rhythm. (I think he wouldn’t mind the computer keyboards now.)
  8. Be sure you know the meaning of every word you use.

So don’t take it from me on how to write content that gets shared…use these 8 points from the literary master C.S. Lewis. Who if he were alive today, I’m sure would be answering every Facebook and Twitter post personally.  That’s the stand up man he was.

Off to do a bit more reading.

Cindy

 

 

TAKE A DAY OFF! It Works for Chick-fil-A

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When Is Your Business Closed

Sundays are my personal days to be more human-like and step off the grid. I frown on forwarding and receiving business on this day of rest because I need to recuperate from the past week and get restored for the next. When I receive business-type tweets from others on Sunday, I feel really sorry the people who sent them for those tweets tell me that they are not resting. I rarely tweet on Sundays and when I do it’s about something that I found shareable that occurred at church or another social event. I rarely tweet out anything that I would normally do during a business week. Why?

BECAUSE EVERYONE NEEDS A DAY OF REST

In order to stay  balanced as well as mentally and emotionally healthy you need a day to rest from your electronic devices. You need a day to re-charge your batteries and chat on the phone with friends or go to a social event. Or just some time to do laundry or take a walk.

If you think by not sending business messages out seven days a week you’ll lose business think again. Look at how well does Chick-fil-A restaurants do on a six day work week. It was reported that last year the company’s annual revenue was $3.4 billion. Not too shabby huh.

In an interview with ChristianityToday.com VP of Chick-fil-A Dee Ann Turner said this about being closed on Sundays.

“It is doubtful that a public board of directors would allow Chick-fil-A to stay closed on Sundays…When we started in the mall business, Chick-fil-A always led all the restaurants on sales even though we were only open six days to their seven. I think that is still true even though the majority of the restaurants are now free-standing restaurants.

People always say to S. Truett Cathy (Founder of Chick-fil-A), “You could make so much money if you opened on Sunday.” His response is that we’ve been so successful because we have not been open on Sunday.

Truett’s children, two sons and a daughter, actually wrote a covenant that they would not do two things: 1) Sell the company or go public, and 2) Open on Sunday.

A lot of people believe the no Sunday practice originated due to Truett Cathy’s faith. And it did evolve to relate to that over time, but originally they closed on Sunday because Truett was exhausted. He needed rest. He said that if a person couldn’t earn a living in six days, then he needs to do something else.

It was about rest, but also about spending the time to rejuvenate and get strong again to serve his customers. As he hired people, he also realized how important it was for his employees to also have a day off.”

So what’s your philosophy on taking a day off? Do you agree with Truett Cathy? I do. I’d love to hear your thoughts.

 

 

 

 

Social Media Day What A Success!

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Thank you Orange County Register for hosting a Mashable Social Media Day event.

How did you celebrate  #Mashable’s Social Media Day? I celebrated it with my local social media club, Social Media Mastermind of Orange County (SMMOC) at the Orange County Register. For those of you who know me, you know that I love to support journalists and their publications, therefore, it was a win-win for me to be at the OCRegister.

Kudos to everyone who was involved at this local gathering. Employees at the paper, like Kevin Sablan, did an amazing job of lining up speakers, equipment, parking access and food vendors. The content that was provided was definitely “remark-able” and hopefully, a good time was had by all.

YEAH FOR SOCIAL MEDIA DAY

To help give you a flavor of what our day was like, I put some pictures together and produced a short video. The best thing about this day is the fact if you couldn’t make it to any event – you could still participate by following on the dozens of twitter hashtags that cropped up representing social activities throughout the world. It’s now becoming one of my favorite days of the year.

Enjoy!

5 Best 2011 Emmy Award Screeners

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The Emmy Award Process Is Just That...A Process

The countdown to the Prime Time Emmy Awards has begun.

Well, the process began months ago, when producers/production companies and networks began thinking about which shows, actors and crew would be nominated for TV’s  highest awards. April 29 was the deadline for all entries and since that time, members like me have been inundated with DVD screeners.

THE PR POSTMAN COMETH

For you see, producers, production companies and/or networks, often create DVD screeners which are mailed during the nomination window of March to June 10.  These people think that by investing in screeners that their show has a better chance of being voted on for who in their right mind, besides a TV critic, is able to sample everything on air. It’s impossible.

For over 15 years I have been a member of the Academy of Television Arts & Sciences’ and as such, I have received DVD screeners for that length of time. I love getting them and yes, I do watch them.  They prove extremely helpful when it is time for me to cast my vote. In addition to having an additional opportunity to catch particular shows, I love observing how each DVD is branded. Each has its own unique nuance and price point and so I thought I’d show the DVDs I was mailed this year. For examples, please view the video below.

 

TOP 5 EMMY SCREENERS

As you see, producing and mailing screeners are not a cheap endeavor, it is quite an investment.  However, if I was able to vote on which were the best, these would be my top five.

She's Literally "Torn" Between Them - Spot On Brand Marketing

(1) HBO – They packaged their series, documentaries and specials in easily identifiable box cartons. They use this same box design every year as they should because it’s brilliantly useful and its cover art is stunning.  It reeks of class and prestige and it showcases dozens of shows in a small space. Magnificent.

(2) THE GOOD WIFE - HBO may be my overall winner, but “The Good Wife’s” design and messaging was my top choice for a single program. I do not watch the show, but I am aware that the lead character in the series has been struggling deciding between two men in her life. Therefore, by having a spot in the middle of the package that you have to tear to open was brilliant. The tear literally separates the main character from the two men.

(3.) BIO – I thought Bio’s packaging was extremely smart and classy and compact. They included a page for each of their shows and bundled it all up with one nice case that had a magnetic clasp.

(4.) MODERN FAMILY – I have to give ABC’s “Modern Family” marketing team an A for ambition. They organized a separate photo shoot just for the DVD screener. All others just used gallery photos.

(5.) FRIDAY NIGHT LIGHTS’ DVD screener is a definite keeper. I have to admit my bias here…but I absolutely have loved every minute of this TV series. And its screener is spot on perfect in carrying off the tone and sentiment of the show. Fans of this series will not soon forget it and thanks to the producers, we don’t have to with this screener.  In addition to providing every episode of the last season, they have tucked away in an inside compartment small photographs of key moments and characters in the show.  This extra touch was wonderful just like the show.

Friday Night Lights DVD Screener Carried the Sentiment and Tone of the Show. Hopefully, Emmy voters will have clear eyes and full hearts so it can't lose.

Well, that about wraps it up for me with this post. I hope you have enjoyed this behind-the-scenes peek at the Emmy voting process. I have to be going now for I have a lot of  television to watch before June 24. That’s my deadline to send in my Emmy ballot.

Until next time,

Cindy

 

How Hashtags Improve Tweets

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Talking Hashtags with Darin, Lisa and Kate McClure. Photo Credit:@Amykimesdesign

For those of us who are involved in the television industry, the rule of thumb has always been to put titles of TV shows in quotes whenever they are written about in releases or press articles. Therefore, if I was writing a press release about Fox’s hit show “Glee,” I would have it written with the quotes as I did in this sentence.

Yesterday I was looking at my Twitter stream of some of my media colleagues and I noticed that they were not using hashtags properly and in fact, really not using them at all.  For you see, these reporters are tweeting about specific TV shows, but they are putting the titles in quotes when they should be putting a hashtag instead.

Do you know what a Twitter hashtag is and are you using them on a regular basis?

In case you are new to hashtags, here’s how Twitter defines them: The # symbol, called a hashtag, is used to mark keywords or topics in a Tweet. It was created organically by Twitter users as a way to categorize messages.

THE PROPER USE OF HASHTAGS

Corporate Media Strategist Darin R. McClure of Ready To Go Information Technologies is often overheard saying that search is not the problem with the Internet, its sorting the information which is the most difficult. He and his wife, Lisa, are advocates of Twitter and both have a in-depth knowledge about Twitter’s multiple uses for companies and users. If you follow their respective Twitter streams (@darinrmcclure, @lisamcclure) you will watch poetry in 140-character action. They are extremely gracious and informative and involved in organizing several high level Twitter chats (full blown regular conversations). I highly recommend you follow them.

I recently was able to catch up with both Darin and Lisa and interview them about the merits of using twitter hashtags.  That interview is below.

[youtube width="960" height="540"]http://www.youtube.com/watch?v=1eJkVPo-Cug[/youtube]

HOW HASHTAGS ARE HELPFUL

1. People on Twitter use hashtags before relevant keywords to categorize their tweets so that a particular topic shows up more easily in Twitter Search.

2. If you click on a hashtagged word in any message, you will see all other Tweets in that category.

3. The most popular hashtagged words often become trending topics and if your tweet is re-tweeted a lot, it can become the top tweet for that topic.

Can you Over Hashtag? As a general rule of thumb, Twitter.com recommends no more than three hashtags per tweet. Anything over that number is considered  over-tagging and yes, they even call it hashtag spam.

IN SUMMARY

  • When tweeting about topics, use a (#) and not (” “).
  • Don’t start your tweets with an @ symbol. Put some letter or words before it…Like “Hi” and then address the person in the tweet. That way your tweet is open to your entire twitter stream.
  • Check out Tweetchat.com when wanting to connect with others who are passionate about your same topics.
  • And follow me, Lisa and Darin too. We’d love to continue this hashtag conversation with you!

Special thanks to videographer @jasontucker and photographer @amykimesdesign. Follow them too.

Cindy often uses #PR to sort her tweets.

About the Author: Cindy Ronzoni loves conversations on any platform. As an experienced communicator, Cindy often writes about devices or methods to promote people, places and products. She also is an active member of Orange County, California’s social media endeavors and as such, gets the privilege of rubbing elbows with such astute practicioners as Darin and Lisa McClure. Cindy also frequently writes about small business matters on her company blog at: http://socialspreadmedia.com.

If you feel like giving her some +klout support, feel free to put it toward #pr.