The Critics are Really a Fine Bunch

If your newspaper and/or favorite entertainment online news portal all of a sudden starts to have gobs of information about the upcoming TV season, there’s a reason why.  Over 200 television critics, reporters and journalists are transcending upon the Beverly Hilton for a couple of weeks to hear the latest news about broadcast and cable television from the horses mouth-the networks themselves.  Yep, not every network participates, but most do…and if they are a part of the program, then they will be touting their new casts or story angles in front of the TV’s media in mass.

I love it when the TCA is in town. It just energizes me watching these scribes undercover unknown facts about never-before seen shows. They can make any celebrity or producer or studio head squirm in their seats when answers are not forthcoming during the interview process.

The TCA comes together twice a year…for the summer and winter — and last January’s tour was action-packed with the Jay Leno/Conan situation and Simon stepping down from “American Idol.”

What will this Summer’s Tour bring?  I’m sure there will be plenty talk about what NBC’s plans are…how they are going to fill the 10PM hour. I bet there will be talk about online streaming and maybe 3-D TV viewing. The iPad may also enter into the conversation too.

We’ll know shortly as a good bunch of them start reporting today as they visit the sets of some well-known shows like “Desperate Housewives” and “Parenthood.”

May the Tour begin…and it’s none to soon.

This TV junkie is excited that the Tour is in town.

Off to the Beverly Hilton tonight to start welcoming the troops.

Best,
Cindy

Drinks are never a good idea when being interviewed. The only one who gets interesting quotes is the reporter. Credit: Michael Yarish

Did you happen to watch the premiere of AMC’s “Mad Men” this week? If you did, you might have noticed that the premiere episode was titled “Public Relations.” And with that, executive producer Matt Weiner wrote an excellent episode that showed off the true power of Public Relations in the work environment.  His writing prompted me to write this post to remind all business owners that when writing business plans – do not forget to add in public relations as a viable means to market yourself. Also, this post should remind established businesses to look at when their last interview was conducted. If it has been over two months…it’s time to dust off that area and start the hunt again.

PR is still a necessary ingredient for every established company and extremely helpful for start-ups.  I know I harp a ton about social media…but, basically, I morph social media into PR nowadays.  A business plan needs to include PR&SM. Both are equally important.

As “Mad Men” depicted, the new agency Sterling Cooper Draper Pryce took advantage of public relations to help get the word out about its company free through the media.  They chose wisely…they went after Ad Age, the perfect vehicle to promote the new shop. A Perfect PR hit – it was a bulls-eye.

However, Don Draper blew the opportunity and did not realize that by his reluctance to answering questions, that the reporter filled in the blanks with information that was inaccurate and void of anything of interest to gain leads.  It was a missed opportunity and the perfect example for everyone interviewed for the need to be on their game.

A friend who is experienced in marketing was helping a client who was presented with a great PR opportunity. The client was being interviewed for a cover story in a local business magazine and so, my friend asked me advice.  The advice I gave him is what I give to all.  What message do you want to convey? Basically, when you are being interviewed, you can drive the interview and give the reporter the information that you want said about your company.  If you don’t have a plan, then the reporter has full rein.  It’s a missed opportunity.  You can drive the interviews and you should see them as golden opportunities for free advertising. Think about the entire message and what would you want the headline to say. And when interviewed, present that information in your comments.

We all make mistakes at first and don’t worry if you do for there are second chances.  Don Draper seized upon his failure and hit another bulls-eye. He was able to secure another interview with the Wall St. Journal, and with that second chance, he drove the article and used the medium to convey his shop’s attitude and culture.  He hit a home run after not even getting on base at his first chance at bat.

PR is powerful and never should be overlooked. Thank you for reminding us of that fact “Mad Men.”

What did you think of the episode?  And PR a part of your business model?

Cindy

Ad Man David Ogilvy had his business heart in the right place.

The Wall St. Journal featured an article today about David Ogilvy (1911-1999), the advertising pioneer and first true “Mad Man” (meaning advertising executives working on Madison Avenue in New York). I didn’t know much about him, but after reading the article I became a fan of his sentiments, work ethic and beliefs.  He was one true visionary who understood his responsibility toward his clients and the public.

Here’s a couple of his aphorisms, which I think are so right on the money.

Apparently, Ogilvy was known to dress in clothes that would capture one’s attention. For a while he wore a cape with red lining and even showed up at black-tie events wearing a kilt.  His reasoning…“If you can’t advertise yourself, how can you hope to advertise for your client?” That is so true, don’t you agree?

He held on to the deep beliefs that one should be honest in advertising and always display respect for the consumer.  Here’s what he said about those key issues…”The consumer is not a moron, she is your wife. You wouldn’t lie to your wife. Don’t lie to mine.” Good words Mr. Ogilvy.

Man, these were so good I went hunting to find more.  These Ogilvy quotes are taken from Brainyquote.com.

• If each of us hires people who are smaller than we are, we shall become a company of dwarfs. But if each of us hires people who are bigger than we are, we shall become a company of giants.
• Political advertising ought to be stopped. It’s the only really dishonest kind of advertising that’s left. It’s totally dishonest.
• First, make yourself a reputation for being a creative genius. Second, surround yourself with partners who are better than you are. Third, leave them to go get on with it.
• Don’t bunt. Aim out of the ball park. Aim for the company of immortals.

I really loved his words, especially the last one. Are you bunting or you aiming for greatness.

Have a great weekend.

Cindy

Sometimes Sorry Doesn't Clear Your Name (credit: imey0106)

This article reminded me of the importance of being prepared for when the time comes when your client (or executive) or even you may say something that the press may construe as being offensive.  And then in a matter of moments you are on the defensive.  These are the days that that you dread as a PR pro.

Every day we can find examples where people have publicly put their proverbial foot in their mouth.  Look at these diddies from this week alone.

First case in point – former USC Mike Garrett - When he learned about the sanctions imposed on that institution by the NCAA for recruiting violations  he told a gathering the following according to the Los Angeles Times.  “As I read the decision by the NCAA, I read between the lines and there was nothing but a lot of envy. They wish they all were Trojans.” Later he added, “Today I got a purpose for really wanting to dominate for another 10 years.”

These comments did not help secure his longevity as you can imagine and last Monday he replaced by Pat Haden.

Foot in mouth syndrome 2 – The premature firing of Federal employee Shirley Sherrod of the USDA.  For those of you following this case, some of her comments at a past speaking engagement were taken out of context and presented on the web. These comments were not positive and reflected upon her poorly.  As a result, the Agriculture department did not check the facts and thus, hastily fired her, when she actually was innocent in the incident. Whoopsy!  What was the result?  The Obama administration had to issue a public apology which in turn caused them much embarrassment. By observing The President over the last two years, I’m sure he was not happy about this incident and how it tarnished his efforts.  You can read more about the story here.

Celebrity Character killers – As a publicist there’s only so much we can do. Anyone who advises a client who has blatantly said or done something that cannot be excused by entering rehab or civic duty — is something that they have to live with.  I am a firm believer in truth and not in cover up.  And I have no problem in advising clients to be remorseful if that is how they feel if they acted poorly. And telling them that they are accountable for their actions.

Actions by celebrities are easily captured now through such outlets as TMZ, Perez Hilton, US, People, etc. These outlets are the prowl of the latest celebrity dish and it’s not that hard to find at times. All they need to do is watch a star’s twitter account these days.  So when a talent twitters something that sullies their reputation-there’s  not much a publicist can do.  What defense do we have?  Do we think this line works — excusing them for their actions because they were inebriated when they wrote it and it wasn’t their intention? The first time this excuse may work, but after that, their credibility get shot.

We all must be accountable for our actions.  Tiger Woods is experiencing this and is careful about his reputation now. He knows he is being watched by the public.  Kobe Bryant had to overcome a situation a few years ago and has kept out of the headlines with scandal.  Laying low does help people forget past issues.

Actions Speak Louder Than Words (credit: Getty images)

But, for those like Mel Gibson and Lindsay Lohan it is a different story.  For Mel, if those tapes are proven to be his voice, he needs to go get some help and then enter back into the limelight when he has changed his ways. And for Lindsay and the fact that she painted that profanity on her fingernail. She did that. No one else can take the blame. How can you defend that action as a publicist other than to say…that it was a cry for help?

With anyone now having the ability to broadcast and share their words through social media, we must be mindful of our words.  We all are held responsible for our actions and accusations. We all must filter our thoughts, actions and deeds online for you are accountable.  And at the end of the day, there’s only so much you can clean up. Yes, people can forgive others, but they also never forget.

Just today the facts came out about Facebook. Over 500 million humans have accounts across the globe. That breaks down to one-out-of-seven people who are using it.  And that fact makes me shudder. It scares me to think about how many of those users are unaware of the power behind words and the damage that can result by misinformation.  If you don’t think it can happen to you, just look at Ms. Sherrod.  Her comments were edited unbeknownst to her.  The same thing could happen to any of us. We need to be smart online.

In summary, be mindful of all that you say, do, write and text.

But, if you do find yourself in a spot of trouble…I’m just an email away.

Cindy

What Shape is Your Resume In?

How’s your resume?  Is it in tip-top shape and includes your most recent position? Or is it something that needs life support-a document that just overwhelms you at the thought of updating it?

If you are like most, you dread having to work on your resume.  But, today’s the day for those of you who need to give it some attention will do just that.

Yes, I know that I am supposed to be writing about PR and I really am for your resume is an important aspect.  Your resume is a tool that will help keep you sharp, well-defined and on target. It’s your road map…it tells you where you’ve been and points others to your next direction. It is the single most important thing you can do for yourself.

So again, I ask you – how’s your resume?

If the thought of revising it brings a dark cloud of misery your way – ignore it.  If confusion enters your mind because you think you should pay to have someone do it – don’t go that route until you’ve at least tried to update the one you already have. I just want you to start to write it.  Why?

There’s something about thinking about all the past experiences you have had that is good for your soul.  Remembering and recounting all the wonderful things you have done in college or on the job is a great morale booster and who doesn’t need that during these difficult times.

If you think you are alone, you are not. I’m in the same boat.  I just re-tweaked my resume yesterday and will probably again later this week.  For me, I’m not sure if I’m being clear enough describing what I bring to the table. It’s a work in progress, but I’m working on it.  And so should you with yours.

As I’ve mentioned, 97 percent of all jobs are found as a result of someone helping you get that job.  With that being the case, you never know when an opportunity may come around and you need a resume in less than an hour.  That perfect job may be lost because you had to frantically whip together a resume that didn’t characterize your true strengths.

Like any good Boy Scout, please be prepared and have your resume ready at a moment’s notice.  You’ll be glad you did the advance work, believe me.

There are some great resources on the web for resume writing.  However, here are some key points that I would like to leave you with about resume construction.

1) OBJECTIVE STATEMENT – You do not need to include objective statements any longer so don’t fret about writing that section. However, I still like to use a summary statement to start each resume.

2) RESPONSIBILITIES – Drill down on each past position and write out the responsibilities you handled.  Write out each task.  I love this exercise because you often forget the little stuff which is actually the big stuff like the fact that you handled a 3 million budget or that your idea saved the company thousands of dollars.

3) SUCCESS STORIES – After you’ve written your job tasks, pick out the best three to five responsibilities.  These responsibilities should be the ones that set you apart…they are your success stories…how you saved the company money…organized the entire office….etc., etc.

4) CONTACT INFO – Make sure your email address is your name.  Please do not use any vanity email addresses like “fuzzycat1000″ or “lovetoboat”…If you impressed an HR rep and they wanted to find your thank you email…they will search for your name….so be sure to make a new email address for job search using your formal name.

5) PRESS THROUGH – Keep on keeping on.  Don’t become discouraged about this process. Just start it and complete at least one version of your resume. You can subsequently keep enhancing it and changing it as you go a long.

And if that all fails, send me a note. I’ll send you some encouragement and am more than happy to take a look at your resume and offer a few suggestions.  We’re all in this together…but now is the time for you to address your resume.

Happy writing,

Cindy

If you had to downsize staff-would you let go Mary or Ted?

(Readers: This is a post I just wrote for www.JobWorkTeam.com and I thought it would be applicable to to the PR and freelancing world. I’d love your thoughts!)

We’ve discussed appearing desperate in interviews.  We’ve addressed how one shouldn’t talk about grievances about past employers and employees during the job interview and today, I’m going to talk about fairness on the job or better yet the lack of it.

This is a difficult post to write for I would like to say that companies treat employees fairly.  If I’m living in a glass is half full world, then I would say that I believe most companies try their best to be fair to their employees.  But, at the end of the day, every employee knows that the HR department is there to protect the company and not the employee. There’s just no way around that fact.  It’s written into the DNA of business.

If you have worked for any period of time, I’m sure you have witnessed some things that just made no sense and thus, you had to internally process it and move forward the best you could for there are some things that just aren’t fair like…

• When you hear that a job/promotion you were up for and should have gotten, ultimately went to a friend of the boss who had no prior experience.
• Or you’ve conducted several interviews for a position and then hear they’ve put the job on hold.
• Or you’ve worked your tail end off and you’ve been promised a promotion that ultimately goes to the worker that you’ve been cleaning up after.
• Or the company is downsizing by 3 percent, so they let you go and kept your boss who knows barely nothing.
• Or when they change your shift and suddenly, you the one with tenure, has to work nights again.

I was talking to a friend about this phenomenon today…the phenomenon of when good people are let go and weaker ones get to stay.  And as such, he reminded me of the last episode of the 70′s hit TV show “The Mary Tyler Moore Show,” where new management takes over the WJM-TV station.  The new executives fire the entire staff, except the klutzy, tongue-tied, vain, buffoonish newscaster Ted Baxter.  I thought how true that episode was.  How many times have you seen great people be let go and the better “sweet talkers,” less experienced people get to stay. It’s just the way of life.

In another side note, I had a different discussion with a fellow freelancer and he made another astute point that I never really thought of before. He recently spoke to a class of freelancers and he gave some great sage advice.  He told them the truth.  He said that we all have competition in our fields and usually it isn’t the best one who gets hired…it’s the one that the boss (client) wants to hang out with. He emphasized the fact that if the client is comfortable with you, then they will keep hiring you.  And you know what there is some truth to that.

So, when you’re on the job, expect that some unfairness will come your way and quickly learn how to brush that off.  Remember who you are and what you bring to the table and forget about that issue as best you can.  One tip that will help you stay at the job longer is my second point today – have a comfortable relationship with your boss. Be the go-to person when things are topsy turvy in his life. Help alleviate stress – be there for him/her as a support.  It will go a long way and if she/he loses their job, then they will want to hire you at their next position.  Why? Because that’s the fair thing to do.

Kin - a failure or ahead of its time?

So by now, I think we have all heard that Microsoft’s latest device, Kin, which was billed as the first phone built for social networking has been taken off the market after only two months in consumers hands.

As a result, I thought it would be good timing to discuss how to handle PR when products shut down.

Ahhh, the Kin. I was a bit confused by the need for such a device when it was announced, how about you?  I mean smart phones are exactly that now, smart and can handle social networking…so why would I need a special phone just for that?  Its selling points didn’t grab me.  Like Apple products that come onto the market, they are trailblazers and become mainstays in our life.  Can you imagine not having an iPod, iTouch or iPad in your life now?  But, a Kin. It wasn’t a necessity, but a gimmick that Microsoft thought would be the “in” thing for young consumers.

I mean it looked cool and I understand what it did. It shot great photos with its camera and you could easily share videos and text for social sites.  But, with so many other devices capable of the doing the same thing…I guess in two short months consumers didn’t feel the need for it in their lives.

I have recently experienced this myself as I start my own social media agency.  I am finding that if my potential client is not open to social media or an advocate of it – then it’s best for the both of us not to do business together-that is not until that client understands the power of new media.  Therefore, the Kin is a product that probably was ahead of its time and the market was too small to understand its need.

I mean I recently attended a meeting where Sprint’s 4G network was discussed through the use of the HTC EVO android phone.  That phone can do the same things and a few more than the new iPhone 4 can do and it sure can handle everything that the Kin does.  So as Microsoft found out – there really wasn’t a need for Kin.

And as a PR pro, I applaud Microsoft for having the guts and um balls to pull the plug on the device and face defeat. I know corporately it was a hard decision to make for not only did Microsoft face personal embarrassment, but so did Verizon who was the sole carrier.  Verizon supported this concept and thus went down with them.

But, I want to remind you – that there is no such thing as failure.  Look at Thomas Edison, a premier inventor.  He did over 10,000 tweaks to the incandescent light bulb before he perfected it and showed it off.  To him, this is how he views failure.

Many of life’s failures are people who did not realize how close they were to success when they gave up. T. Edison.

So that’s my PR advice to you. When a product, a TV show or employee is not performing, don’t be afraid to advise your CEO that he/she can pull the plug.  The company will be better off in the long run for it and embarrassment of its demise will be remembered for less than a week. Some other news story will take its place and you will be able to get on with your work as usual.

Look at Toyota…they are weathering the storm and are getting back to work. Cut bait and move on.

Homer Always Shoots Straight From the Hip

If you don’t – then your job as the head of the PR dept. will get quite messy. You will spend a good chuck of your time every day putting out fires from leaks that will arise as news of your product’s ineffectiveness starts to hit the media or is shared through social media.

People have a hard time keeping secrets. And when dealing with television shows, you can never hide the ratings.  Consumers can see how last night’s episode performed or didn’t perform.

Be on top of your game and like Thomas Edison – keep perfecting your product. I’m sure elements of the Kin will remain in the next device that Microsoft launches for it did produce some novel touches.

Soldier on for it takes more courage to admit defeat than to live a lie.

Good job Microsoft.  You did the right thing and deserve respect for trying.  There’s no black eye in this situation.

Hop on the Carousel of Freelance Life - You'll Love it. Credit: Flickr: Link576

Today I am speaking at a breakfast event held at the Publicists Guild in partnership with the Entertainment Publicists Professional Society (EPPS). The topic of the panel is freelance public relations.  And as such, the point that I hope that I am able to convey to those in attendance is the great need for them to allow themselves to work and think in entirely new ways about their work and their individual lives.

I do think that the statement “out of the box thinking” is over-used, but its meaning is spot on and not trite, trendy nor part of yesterday’s news.  It’s relevant for today, in fact, its mandatory. For if you haven’t noticed…things are not the same (job-wise or economy-wise) as it was say three years ago.  Things have changed and we, as PR professionals, must hop on that merry go around and learn how to enjoy the ride.

Facebook. twitter. Foursquare. Groupon. Blogs.  They’re here. They are real. And they are here to stay. And they are a major component of our communication tools.

Not only is social media a reality, but so are the manners in which we work.  With reductions of full-time positions, PR executives who were downsized are forced to become freelancers/consultants until something permanent does come around again.  And this can be an exhilarating experience and not one to be dreaded if you allow yourself to dream, think differently, and diligently break from traditional work practices.

As a freelancer, you finally are not shackled with promoting one company or touting a company line – you have FREEDOM to explore deep within yourself what would make you happy and finally Do what you’ve always wanted to do….like work for a non-profit that you are passionate about or take culinary classes and start your own cupcake business or open up your shingle and promote a wide range of services. You can do anything that you want…you are the boss of your own company. So who do you want to be?

Don’t let panic or desperation seep in.  Allow yourself the ability to dream.  Don’t stop working on landing a full time gig, but do that six hours in the day.  Spend  a couple hours each day to work on the job you would love to have and develop it.  You can create anything that you want.  Drop down the sides of your box and stand in the middle of it with your head raised skyward and  your hands held high…and enjoy your new found freedom.

I allowed myself to lead a job search work team and created a website.

Who am I to write such statements?

Well, I’m living this at the moment.  And I’m lovin’ it. My hands are no longer held tightly onto the carousel horses, but I’m hanging from the outside of the merry go round.  I’m smiling as it goes round and round and I’m letting the wind and sun shine on my face.  My clients and directions make no sense in the traditional world and I’m glad. I’m living in the social media world where we can create the things that make a difference in the world and matter.  And you know as you make a difference in the world, you are making a difference in your own life. It’s a win-win for all involved.  Let yourself serve wherever you can.

So, what am I doing?  I have a couple clients that are from my career experience, but now I’ve expanded my box to include teaching job search skills to those who are living in transitional housing facilities. I’m showing seniors how to use Facebook.  I’m speaking at colleges and churches. I’m learning how to code CSS and I have my own voice now on several platforms.  I could have never invented this crazy path, traditionally, but I allowed it to take its course and I’m working with nature and not against it anymore.

My box does not have walls…my office is virtual…and I’m free to create.

Freelance-Fear=Freedom

I love this quote that I stumbled upon on twitter from the eschelon2010 conference and I wish I could credit the writer. I hope it inspires you as it did me.  “If you want to make a successful start up, you need a huge vision, not something small.”

Let yourself think. As Seth Godin always reminds us – we are all artists…so allow yourself to create. Grab a paintbrush and put some paint on it.

If you need a little more inspiration….I’m including my favorite clip of all time regarding transitions…The Lemonade Movie.  Please watch it below and become inspired.

Here to serve,

Cindy

So now my question for you is…what would you write on your lemon? If you could what would want to do? Be sure to let me know, I’d love to hear.

Fake but fun twitter accounts - A PR Nightmare

In the past about the only fun a publicist could have in her messaging would be writing a creative lead paragraph in a press release.  Yes, all press releases are creative…but sometimes you get to work on a product or content that lends itself to a more informal tone in your missives.  For instance, if I was publicizing “The Last Comic Standing,” I’d probably start the release with a joke from one of the comedians.  But, I’m seeing a whole new arena now open up for us PR folks thanks to twitter with fake PR accounts.

Case in point – the @BPGLOBALPR twitter account-I first found out about it through an article in Wall St. Journal. It’s a great read and I highly recommend it — But, if you can’t take a look at it here’s the opening paragraph  for you –”A Twitter user with an account dubbed BPGlobalPR is posting satirical entries about the massive oil spill in the Gulf of Mexico — and already has more than twice as many followers as BP America’s actual account.”

Oh, the real BP PR team is not happy about this counterfeit account. However, at the same time, BP acknowledges that people are using this vehicle to express their views about this catastrophe and they are not shutting it down. The other surprising antidote about this fake PR account is that several people thought it was the real deal!  This is an interesting idea for citizen protests and something PR pros need to think about and figure out how they would handle it if it happened to a client.

To give you an idea about what they’re writing — here’s some example tweets from BPGLOBALPR :

1. We respect your outrage, we just don’t believe it’s sustainable. #exxonvaldez #bpcares 9:52 PM Jun 13th
2. Investing a lot of time & money into cleaning up our image, but the beaches are next on the to-do list for sure. #bpcares 8:19 PM Jun 13th v
3. On behalf of England, I declare war on the United States. Now, does anyone need fuel for their tanks and jets? ^Tony
4. Opening more wells in the Gulf! We’re drilling for ALL the oil down there to ensure this never happens again. #4yoursafety
5. Millions of people live in the gulf. If each one donated just a few thousand dollars, we’d have enough $ to fix this mess. #bpcares 2:11 PM Jun 11th
6. We are not killing animals in the gulf, we are creating fossils in the gulf. Have a little perspective. #bpcares

These fake accounts are all over the web.

In the film industry, there’s @FakeParamount. Some recent entries include:

1. Congrats 2 Weinsteins on acquiring Michelle Yeoh film Reign Of Assassins. It’ll look good on the shelf with the other films U never release. 4:19 PM Jun 11th
2. Wanted: Brilliant foreign directors to direct bland & boring action movies. Just like John Woo, you too can direct movies like Paycheck! 12:15 PM Jun 11th
3. You weren’t suppose to know that selling toys comes before the script. Doh! (via @arlenecharris) you mean this one? http://ow.ly/1XmtR 12:05 PM Jun 11th v
4. Ever wonder what would happen if the Titanic was a Transformer? Wonder no longer! James Cameron & Michael Bay unite for TitanicFormers 3-D! 10:38 AM Jun 11th

Or my personal favorite…@facebookPR. Take a look.

1. Moving all of our servers to Sweden next week so we can really go rogue with our privacy policy 7:06 AM Jun 14th v
2. Working hard on our new Bing-like backgrounds 6:56 AM Jun 14th
3. Instead of location, age, relationship status, we’ll be showing advertisers your pics so they can tailor ads to you further 4:20 AM Jun 13th
4. Great morning. Just found a way to give more of your personal info to advertisers. 4:19 AM Jun 13th
5. Typical girl on Facebook: Hey, friend me so I can see if that girl I didn’t like in High School got fat. 7:57 AM Jun 12th
6. Typical guy on Facebook: Hey, friend me so I can see pics of your hot friends. 7:56 AM Jun 12th

And individuals are getting there’s as well….poor Carol Bartz, CEO of Yahoo!…there’s a fake account for her too….I guess it’s the ultimate form of online flattery right? That’s one way to spin it….Anyway, @fakecarolbaratz….you’ll see activity like this:

1. RT @ivan_d Yahoo is serious about social: cafeteria sandwiches named Status, Update, Connect http://twitpic.com/1wta2x All in a yrs work 12:25 PM Jun 14th
2. Announcing 2 company wide bans effective immidiately: Google as default homepage setting and combovers. 11:52 AM Jun 11th
3. About the $0.00 check @LeanBlog We’ve recently started letting users know exactly how much we value them. You got your answer, now scram. 9:17 AM Jun 11th
4. The hype for that new Apple thingamajig is deflating faster than my futon. 1:18 PM Jun 8th
5. <3′s Bourbon Watermelon Fridays! 4:25 PM Jun 4th
6. I consider much of what Google does to be on par with plastic cutlery. Cheap, poor usability and disposable.

There’s a lot of people who have extra time on their hands don’t you think?  But, here’s my PR tip for you…go ahead and register a fake twitter account for your company and top CEO-but never use it.  That way, you’ll own the account names and others can’t use FAKEcompanyname for your business.  That won’t stop them, it will just make it a bit harder for them to gain some followers using a name that isn’t as recognizable.

I’m off to read some more fake news….

The real not fake

Cindy

A Worm in Your Computer is Like the BP Oil Spill

For a couple days last month, I knew what BP Oil must be experiencing when I had an oil link of my own to contend with that kept gushing. My spill wasn’t oil, but it was a virus inside my computer that kept spreading and spreading and spreading.  For a few hours there, I was wondering if I was ever going to be able to cap the thing.  But, thankfully I did – but it wasn’t easy.  I hope and pray you never get your email accounts hijacked. It’s no fun.  And this post today is intended to be of some help in case it does happen to you.  Also, I will offer preventive tips to ensure that you won’t have the same awful experience that I had on Memorial Day.

WHAT HAPPENED

One night when I logged into my Facebook book account an unusual page was displayed.  The page was alerting me to the fact that someone or something had access to my Facebook account from Nigeria and Facebook wanted to verify that I was indeed the owner.  I did verify that I was the owner, but it didn’t matter.  The damage had already been done.

The hacking scheme was due to my Facebook account being hacked and from that, the hackers in Nigeria or wherever got a hold of my email address attached to Facebook from there figured out my password.

PREVENTION TIP #1 –

Do not have the same password on more than one account.

I made the mistake of using one password for all my email accounts and a few others.  So every account that had that same password was affected by the hacking.  The hacker then got control of my email addresses on gmail, Verizon/Yahoo and Go Daddy and subsequently froze me out of each. Thank goodness I changed my online banking password just a week prior otherwise, the hacker would have had access to that.

Hacking is not Just a Crime; it's Evil.

The evil person/company sent the following email to all my contacts, whether they were HR Recruiters, past bosses, old boyfriends, pastors, family, clothing stores or people I’m interviewing with. Everyone got this message and it was embarrassing and of course, the worst part the message was grammatically incorrect.  I would never do that or play on the kindness/emotions of others.
Subject: “Sad New’s”
Hello,
This message may be coming to you as a surprise but I need your help.Few days back I made an unannounced vacation trip to London,UK .Everything was going fine until last night when I got mugged on my way back to the hotel.They Stole all my cash,credit cards and cellphone but thank God I still have my life and passport.Another shocking is that the hotel manager has been unhelpful to me for reasons I don’t know. I’m writing you from a local library cybercafe..I reported to the police and after writing down some statements that’s the last I had from them

I contacted the consulate and all I keep hearing is they will get back to me. I need your help ..I need you to help me out with a loan to settle my bills here so I can get back home tomorrow. I’ll refund the money as soon as I get back. All I need is $2400..Let me know if you can get me the money then I tell you how to get it to me.

Thanks

Cindy
So as this criminal was blasting out that email message, I was powerless. I was unable to get into my email accounts and stop the thing.  And since the hacker changed my email settings to forward all messages to his email account, I wasn’t able to see the email messages I was receiving.  Despite being frozen out of my computer, my phone was working and as such, I started to get numerous calls from frantic people seeing if I was okay.  Several many people sent notes, texts and calls to check on me to see if I needed money.   It was uplifting to hear from so many, but, at the same time, it did make me mad that this person caused my family and friends to worry about me needlessly, especially on a holiday.

WHEN YOUR EMAIL ACCOUNT IS FROZEN

Since I couldn’t access any of my email accounts, I had to contact each provider separately to get them to change passwords and un-freeze my accounts.  And this was tricky. When dealing with Facebook and gmail, you do not receive phone support.  All correspondence with them is done online and despite that policy, I have to say that it was handled quickly.

STEPS TO SAFETY

Step 1 – Make an entirely new email account to serve as a placeholder.  You need a new account because when you contact the email providers they want to send you information to an email address to inform you how to change your password.  Without a working email, you can’t get these confirmation notices.

Step 2 – Call your providers.

If you have a Yahoo account that is affected..you can call their helpline at 408-349-1572. To report an abusive Yahoo situation, send an email to abuse@yahoo.com.

If you have a Verizon email address, the phone number to contact them is 800-567-6789.

If you have a Go Daddy webmail account, call Go Daddy’s customer service at 480-505-8877.

For gmail, you need to fill out its account recovery form. In a matter of minutes, my regular gmail account was unlocked by filling out this form.

Step 3 – Check your email settings.

In a matter of four hours, I was able to access all my email accounts.  But…I still wasn’t receiving messages on gmail.  And here’s where it gets tricky.  Be sure to check your settings on all accounts. On my gmail setting, I uncovered  that the hacker was forwarding all my messages (incoming and outgoing) to a random Yahoo account.  How evil was that!

I reported that Yahoo address to Yahoo, but other than that…I don’t think anything has happened to shut down this Nigerian company.

Step 4 – Set new Passwords on all email and social media accounts.

As a result of the hacking, every single account I have and it’s quite a lot has its own unique password attached to it. Yes, it’s a pain, but its the best way I can think of to safe guard access to multiple accounts if this ever happens to me again.

Step 5- Log off applications when not in use and don’t leave accounts open overnight.

I now no longer leave my computer running all night long while logged into accounts. I open and close applications each time I use them.  I don’t want another person to be able to access my accounts again, while I am not present at the time and working in them. I used to keep my accounts open for long periods of time and thus, believe that how this aggregator got access to my Facebook page.

I also do not have Skype open up without me opening it and I’m careful about any pay pal exchanges as well.

Practice safety all the time….that’s my best tip for you.  I do not want you to experience what I went through.  And if it does, be sure to put messages on your Facebook page, blogs, email blasts and phone message that you have been hacked. That will save you much time and effort.

I hope this helped you somewhat…

With a whole new set of passwords,

Cindy